CNET Shopping got the price wrong on an item

Avatar
Karl Quist
Follow

CNET Shopping is one of the most accurate price comparison services in the market, but even we can sometimes get prices wrong. When this happens, please let us know so that we can correct the issue. Generally price mistakes are caused by one of two issues:

Recent Price Changes: CNET Shopping continually updates its prices throughout the day, but sometimes a merchant will update its prices after CNET Shopping updates that merchant's prices for the day.

Retailer Data Errors: In many cases, CNET Shopping relies on price lists published by retailers. Occasionally, retailers will make a mistake and list the wrong price in the data they provide us. When you report these issues to CNET Shopping, we do our best to contact the merchant to correct the information.
We know that these sorts of mistakes can be an inconvenience, and we do our best to minimize these types of errors.

If you do encounter a price error, please alert us to the issue by clicking on the “Send us Feedback“ link in the “Price Comparison” table, or contact us link on the website.

Have more questions? Submit a request

2 Comments

Date Votes
  • 0
    Avatar
    Alexander

    CNET Shopping made a pricing error on an item, but they strive to maintain accuracy. They attribute price mistakes to recent price changes and retailer data errors. CNET Shopping requests customers to report pricing errors through the "Send us Feedback" or "Contact Us" links on their website.

  • 1
    Avatar
    Sophia Camila

    t CNET Shopping, we strive to provide one of the most accurate price comparison services in the market. However, there are occasions when errors can occur. If you come across a price mistake, we kindly request that you inform us so that we can rectify the issue promptly. Typically, price errors are caused by two main factors:

    1. Recent Price Changes: CNET Shopping updates prices regularly throughout the day. However, there are instances where a merchant modifies their prices after we have already updated them for the day.

    2. Retailer Data Errors: CNET Shopping relies on price lists published by retailers. Occasionally, retailers may inadvertently list incorrect prices in the data they provide us. In such cases, we make every effort to contact the merchant and correct the information.

    We understand that these mistakes can be inconvenient, and we work diligently to minimize such errors. If you encounter a price error, please use the "Send us Feedback" link in the "Price Comparison" table or the "Contact Us" link on our website to notify us of the issue. Thank you for your cooperation.

Please sign in to leave a comment.
Powered by Zendesk